Queues, tickets, and the trail of what was found and what fixed it.
Or, if you hold a desk key:
Your own IT tickets are at /my
It is the line under KEEP THIS from the onboarding sheet — the one
that starts tkb_, not the 64-character fingerprint you sent
on. It should be in your password manager.
The key is kept in this browser and sent as an Authorization
header on every request. Nothing is stored in a cookie. If you have lost
it, mint a new one and send the new fingerprint — that is two minutes'
work, not an incident.